Bouncer · Management introduction

WhatsApp, built for teams.

Customer communication, operations, and collaboration — in one unified workspace.

bouncer.my

The reality

Most businesses run on WhatsApp — but it wasn't built for teams.

Operational inefficiency quietly becomes revenue leakage: leads unanswered, customers waiting, follow-ups that slip.

One shared number

One person logged in at a time, the rest of the team locked out.

Messages missed & buried

No accountability for who replied, who didn't, and what got dropped.

Zero visibility

Managers can't see response times, ownership, or what's slipping away.

Introducing Bouncer

Bouncer turns WhatsApp into an operational workspace.

A collaborative platform to manage customer conversations, workflows, and communication at scale — on a single WhatsApp number.

Team Inbox · CRM Pipeline · Automation

Team Inbox

One inbox. Your whole team.

Everyone works the same WhatsApp number simultaneously — no more logouts.

Assign & track Hover

Conversations routed to owners with open / pending / resolved / closed states.

Shared visibility Hover

Internal notes, ownership, and real-time updates the moment a message arrives.

Custom inboxes Hover

Default queues plus team-specific inboxes — Finance, Complaint, and more.

Bouncer Team Inbox — shared sidebar, conversation list, and a live WhatsApp thread with assignment and pipeline statuses.

Bouncer Team Inbox — assigning a conversation to a teammate via the Assign to menu.

CRM & Pipeline

From scattered chats to a tracked pipeline.

Every conversation becomes a deal you can see, value, and move forward.

Visual stages

Drag deals through New → Qualified → Proposal → Negotiation → Won / Lost, each column totalled in real time.

Value & ownership

Deal value, owner, and custom fields on every card — no more deals living in someone's head.

Deal-rotting alerts

Ageing indicators flag stalled deals before they go cold.

Bouncer Sales Pipeline — a kanban board with New Lead, Qualified, Proposal Sent, and Negotiation columns, each deal card showing value, owner, and age.

AI & Automation

Reduce repetitive work, automatically.

Automation handles the routine so your team handles the important.

01

Assist

AI-assisted replies trained on your knowledge base and brand voice.

02

Route

Auto-assignment by round-robin, load, or skill — nothing sits unowned.

03

Follow up

Smart follow-ups that stop on reply and respect business hours.

04

Hand off

Seamless AI-to-human handoff and handback, with a full context brief.

Business impact

Designed to improve operational efficiency.

3×

faster response vs. manual handling

70%

of routine queries auto-resolved

0

missed conversations, with 24/7 coverage

Source · Bouncer product benchmarks

The takeaway

Customer communication is now an operational advantage.

Book a demo, or walk a workflow with your team.

bouncer.my · sales@bouncer.my